Privacy

CostsNYC is a public comment and civic education project for New Yorkers. This page summarizes what we collect, how we use it, and what to expect before you submit.

What we collect

• Email addresses for people who subscribe to updates.
• ZIP code and any optional demographic responses a user chooses to include in the comment tool.
• Optional name and email if a user wants city follow-up about a submitted comment.
• Submitted comment text and related workflow details needed to operate the project and support delivery.
• Basic technical request metadata used for spam prevention, rate limiting, and service reliability.

How we use it

• To operate the comment tool and deliver submitted comments through the project’s submission process.
• To understand participation patterns and improve the project.
• To send explainers, deadline reminders, and project updates to subscribers.
• To protect the site and forms from abuse.

What to expect when you submit

• ZIP code is the only required demographic field in the comment tool.
• Other demographic questions are optional and mirror the city’s own public comment fields.
• Contact information for city follow-up is optional.
• Submitted comments are received by CostsNYC first and delivered to the city in regular batches during the day.
• CostsNYC keeps submitted comments and related responses to operate the project, support delivery, and understand common themes in what New Yorkers are saying.

What we do not do

• We do not sell your information.
• We do not use subscriber information for unrelated marketing.
• We do not present CostsNYC as a law firm or as the City itself.

Questions can be directed to the CostsNYC team once the public contact channel is live.